TownSuite| TownSuite mERP Feature | Desktop Apps | Mobile Apps | Web Apps |
|---|---|---|---|
| Core features | |||
| Fully hosted availability | Yes | Yes | Yes |
| On-premise availability | No | - | - |
| Living software agreement (no upgrade/version fees) | Yes | Yes | Yes |
| Intuitive reporting >1000 managed reports | Yes | Yes | Yes |
| Custom reporting | Yes | Yes | Yes |
| Document management | Yes | Yes | Yes |
| Granular permissions | Yes | Yes | Yes |
| Managed security roles | - | Yes | Yes |
| Input data once | Yes | Yes | Yes |
| Comprehensive backups | Yes | Yes | Yes |
| Disaster recovery | Yes | Yes | Yes |
| Living documentation | Yes | Yes | Yes |
| Priority support | Yes | Yes | Yes |
| SLA Availability (>99.9%) | Yes | Yes | Yes |
| Canadian Tier III Data Centers | Yes | Yes | Yes |
| Financial features | |||
| Accounts receivable | Yes | Yes | Yes |
| Misc billings | Yes | - | Yes |
| Property billings | Yes | - | Yes |
| Utility billings | Yes | - | Yes |
| Accounts payable | Yes | - | - |
| Purchasing | Yes | No | Yes |
| General ledger | Yes | - | - |
| Banking and reconciliations | Yes | - | - |
| Fund accounting | Yes | - | Yes |
| Job costing | Yes | Yes | Yes |
| HRIS features | |||
| Payroll | Yes | Yes | Yes |
| Time management | Yes | Yes | Yes |
| Employee portal | - | Yes | Yes |
| Leave requests | Yes | - | Yes |
| Electronic timesheets | Yes | Yes | Yes |
| Land management features | |||
| Parcel management | Yes | - | - |
| Subdivision management | Yes | - | - |
| Building permit management | Yes | - | WIP |
| Inspection management | Yes | Yes | Yes |
| Leverage existing GIS | Yes | Yes | Yes |
| Link GIS to TownSuite data | Yes | Yes | Yes |
| Connected to Finance (billing/receipting) | Yes | Yes | Yes |
| Push/pull information to provincial agencies | Yes | Yes | Yes |
| Process management workflows | Yes | Yes | Yes |
| Query information | Yes | Yes | Yes |
| Connect land information to other TownSuite products | Yes | Yes | Yes |
| Asset management features | |||
| Asset listing | Yes | Yes | Yes |
| PSAB compliant | Yes | Yes | Yes |
| Continuity schedule | Yes | - | - |
| Prepare asset management plan | Yes | - | - |
| Unlimited attribute data | Yes | Yes | Yes |
| Work Order features | |||
| Work requests | Yes | Yes | Yes |
| Work orders | Yes | Yes | Yes |
| Resource management (people, vehicle and inventory) | Yes | Yes | Yes |
| Task management (people, vehicle and inventory) | Yes | Yes | Yes |
| Vehicle maintenance | Yes | - | Yes |
| eService features | |||
| Send bills electronically | Yes | - | Yes |
| View bills electronically | Yes | - | Yes |
| Pay bills electronically | Yes | - | Yes |
| Easy account creation and management | Yes | Yes | Yes |
| Service request management | Yes | Yes | Yes |
| 311 request management | Yes | Yes | Yes |
| Facility management | - | Yes | Yes |
| Facility bookings | - | - | Yes |
| Event management | - | Yes | Yes |
| Event bookings | - | - | Yes |
| Membership management | - | - | Yes |
| Digital waivers | - | - | Yes |
| Point of Sale | Yes | - | Yes |
| Payment processor integrations | Yes | - | Yes |
Feature listing last updated on 04.29.2021